At Foster Family Law, we are dedicated to creating an advantage for everyone, including people with disabilities. In order to create that advantage, we are committed to ensuring our services are accessible and available to everyone in a manner that is consistent with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005, and respects the individual’s self-worth, dignity, and independence.

Our Commitment and Training

We are committed to providing a welcoming environment to all those persons who seek access to our services. We are also devoted to building awareness and ensuring all our lawyers and staff are properly trained. We would appreciate any feedback you can provide so that we may continue to improve and make our services and environment more accessible. Please see the section below on Feedback Procedure.

We would appreciate any feedback you can provide so that we may continue to improve and make our services and environment more accessible. Please see the section below on Feedback Procedure.

Feedback Procedure

If you have received legal services from Foster Family Law, we invite your feedback regarding the manner in which we provide services to those with disabilities. While we strive to do our best to ensure we are meeting all standards, we recognize there can always be room for improvement. Please let us know how we are doing – both good and bad. Please provide us the following information by mail, email or other means in any manner suitable to you:

• Date and Time of Incident
• Service, Event and/or Individual(s) Involved
• Did you have trouble accessing any of our services? If yes, please explain why.
• Were you pleased by the service you received by our staff? Please explain your answer.
• Is there anything Foster Family Law could do to make it easier for you to access our services?
• Please indicate if you are a current client or prospective client.
• Please provide any details of your experience.
• What could we do to improve our service to you?

If the feedback you provide raises serious concerns with respect to our delivery of services to persons with disabilities, we will provide a response to your concerns in three (3) business days.

If you would like to hear from us, please provide your name, preferred method of contact, and contact information when you submit your feedback. We will respond to your comments in the format requested (or the most appropriate format where no request was made). Your contact information will only be used for this purpose.

By Mail to:

Foster Family Law
28-21 St. John’s Drive
Arva, Ontario, N0M 1C0

By Email to: jennifer@fosterfamilylaw.ca

Notice of Service Disruption

There is no disruption at this time.